- Ross Sampson
- Feb 06, 2022
Not once, but twice in a row VeriCall has been recognized as the Best In the World!
Contact Center World once again recognises VeriCall as the Best in the World!
View DetailsHere at VeriCall, we help keep your business moving forward, delivering high quality Customer Service Solutions, over all communication platforms. Creating exceptional Omni-channel contact
centre solutions, in a more cost-effective way. We’ve a great case study on our Artificial Intelligence (AI) powered directory enquiries solution – Have a read about our AI solution to learn
more of how
it can enhance your business.
We understand that the demand for great customer service is ever-growing. From accessing your business through multiple communication channels, such as social media, live chat and traditional phone calls; to being available to answer
and support your
customers 24 hours a day, 365 days of the year.
That’s why at The VeriCall Engagement Hub, we continue to evolve, blending Artificial Intelligence, mobile and digital technologies, with highly trained and motivated people. Creating professional and affordable customer service
solutions, such
as being an inbound and outbound call centre for your business.
Our services are tailored to meet your business’ needs and provide quality communication with your audience. We understand that it is important to protect the data of your customers, and as a BPO service provider (Business
Process Outsourcing)
all our services adhere to the Payment Card Industry Data Security Standards (PCI DSS), (including Payment through Social Media.) So you can be assured that working
with us,
both your business and customers are in good hands with our advanced Customer Service Solutions. You can read more about compliant payment solutions here.
VeriCall is a customer focused company, and we believe you should be at the forefront of every decision. No matter the size of your business, micro, small, medium or large, we have the solution to your customer service needs.
We are an innovative team, working hard to ensure all our people are striving to be their best, each committed to making your customer service channels work for your business. In fact, our two recent Best in the World GOLD awards for
Best Contact
Centre and Best In Customer
Service show that we are being recognised for doing just that.
So, if you feel VeriCall are the Customer Service Solutions for your business, why not get in touch and see how VeriCall can work for you.
Customers we have helped.
Telecom 2 wanted high quality leads and we gave them to them!
View DetailsThe march of the machines continues unabated in the outsource industry...
View DetailsVericall supports Rubicon-CSR in revolutionising charitable giving.
View Details4 steps to success
We will scope - with you - the full opportunity
We undertake an operations analysis of the whole project
We shape a menu of possible solutions that suits YOU!
We ensure throughout the process that the right tools, systems and process are implemented
Contact Center World once again recognises VeriCall as the Best in the World!
View DetailsVeriCall becomes official supplier on UK Educational Hub - providing services to over 30,000 schools.
View DetailsThere is a huge shortage of staff across the UK in every type of hotel.
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