- Ross Sampson
- Jan 12, 2021
On the 14th January, working with the The UK Contact Centre Forum Adam Taylor - CEO of VeriCall - answered questions and discussed the impact of lockdown and homeworking.
Watch the video of the webinar here:
In 2020 Covid-19 brought new working practices and challenges for Contact Centre operators and also for our team members. Adam will discuss the impact of lockdown and homeworking on the mental health in the contact centre as well as strategies to manage and support our teams.’