„Our industry does not respect tradition — it only respects innovation.” Satya Nadella

VeriCall: Offering Businesses Customer Service Solutions from a UK Based Call Centre. Combining People and Technology to Find the Best Solutions for Your Business

Here at VeriCall, we help keep your business moving forward, delivering high quality Customer Service Solutions, over all communication platforms. Creating exceptional Omni-channel contact centre solutions, in a more cost-effective way. We’ve a great case study on our Artificial Intelligence (AI) powered directory enquiries solution – Have a read about our AI solution to learn more of how it can enhance your business.

We understand that the demand for great customer service is ever-growing. From accessing your business through multiple communication channels, such as social media, live chat and traditional phone calls; to being available to answer and support your customers 24 hours a day, 365 days of the year.

That’s why at The VeriCall Engagement Hub, we continue to evolve, blending Artificial Intelligence, mobile and digital technologies, with highly trained and motivated people. Creating professional and affordable customer service solutions, such as being an inbound and outbound call centre for your business.

Our services are tailored to meet your business’ needs and provide quality communication with your audience. We understand that it is important to protect the data of your customers, and as a BPO service provider (Business Process Outsourcing) all our services adhere to the Payment Card Industry Data Security Standards (PCI DSS), (including Payment through Social Media.) So you can be assured that working with us, both your business and customers are in good hands with our advanced Customer Service Solutions. You can read more about compliant payment solutions here.

VeriCall is a customer focused company, and we believe you should be at the forefront of every decision. No matter the size of your business, micro, small, medium or large, we have the solution to your customer service needs.

We are an innovative team, working hard to ensure all our people are striving to be their best, each committed to making your customer service channels work for your business. In fact, our two recent Best in the World GOLD awards for Best Contact Centre and Best In Customer Service show that we are being recognised for doing just that.

So, if you feel VeriCall are the Customer Service Solutions for your business, why not get in touch and see how VeriCall can work for you.

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